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Understand the Terms Before You Start

These terms set out what bingo98 expects from you and what you can expect from us — covering account creation, wallet transactions through DANA, OVO, or GoPay, and how access is governed depending on local law in Indonesia.

Account eligibility applies where local law permitsDANA, OVO, GoPay covered under payment termsTerms updated when policies changeContact support for any clause you need clarified

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What These Terms Actually Cover

bingo98 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every interaction with your bingo98 account — from the moment you register through to withdrawals and any dispute you might raise. Access to the platform depends on where local law permits it; if you are in a region where online gaming is

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restricted, these terms do not grant you any right to use the service. When you make a deposit via DANA, OVO, or GoPay, the transaction is governed by both the payment provider's own conditions and these terms. Bingo98 is not responsible for delays or failures on
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the payment provider's end, though our support team can help you trace a stuck transfer. Withdrawal requests go through an account verification step before funds are released — this is a fixed part of the process, not optional. We may update these terms at any time.
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When we do, we post the revised version here and, for material changes, notify you through your registered contact. Continuing to use your account after a change takes effect counts as acceptance. If any clause changes in a way that affects how you use DANA or
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OVO wallet deposits specifically, the payment section is updated to reflect that. Questions about a specific clause go to our live support channel, available through your account dashboard.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About Any Clause

If something in these terms is unclear — or if a specific condition affects your DANA, OVO, or GoPay transaction — our support team can walk you through it. Reach out through any of the channels below; for account-specific queries, have your registered email ready so we can pull up your details quickly.

Live Chat Open the live chat widget from your account dashboard. A support agent will read the relevant clause with you and explain how it applies to your account.

Email Support Send your question to our support address listed in your account portal. Include your account ID and the clause number you want to discuss for a faster response.

Help Centre Our on-site help centre holds plain-language summaries of each major terms section, including wallet payment rules for DANA, OVO, and GoPay accounts.

HOW WE HANDLE THIS

Accountability Behind Every Clause

These terms are not just a legal formality — they define a two-way commitment between bingo98 and your account. Here is how we hold up our side across the areas that matter most to you as an active account holder in Indonesia.

Account Security

Your account credentials are stored with encryption. We will never ask for your password through chat. If unusual login activity is detected, access is flagged for your review before it continues.

Data Handling

We collect only what is needed to verify your identity and process wallet transactions via DANA, OVO, or GoPay. Your data is not sold or shared with third parties outside of payment processing and legal obligations.

Cookie and Session Policy

Cookies keep your session active and remember your wallet preference — DANA, OVO, or GoPay — between visits. You can clear them at any time; doing so will log you out and reset your payment display.

Change Requests and Retention

You may request a review of your stored data or ask us to update inaccurate details through the account settings page or via live chat. Retention periods follow applicable local regulations and are explained in the full privacy clause.

Common Questions About These Terms

These are the questions we hear most from account holders in Indonesia when they read through the terms. If yours is not listed, live chat is the fastest way to get a direct answer.

Yes. All wallet transactions — DANA, OVO, GoPay — fall under the payment clause of these terms. Each provider's own rules also apply alongside ours.

Access depends on where local law permits it. Using the platform in a restricted region is a breach of these terms and may result in account suspension without refund of pending balances.

We post all updates here and notify you for material changes. Continued use of your account after the revision date counts as acceptance of the updated terms.

Contact live chat with your transaction ID and the wallet used — DANA, OVO, or GoPay. Our team traces the charge against our payment logs and responds within the timeframe stated in the disputes clause.

Only with payment processors needed to clear your DANA, OVO, or GoPay transaction, and where legally required. We do not sell or trade your data to marketing parties.

Log in, go to account settings, and submit a data update request. Alternatively, raise it through live chat with your account ID. Changes are processed in line with the retention and accuracy clause.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand the Terms Before You Start

Reach Us About Any Clause

Accountability Behind Every Clause

Common Questions About These Terms

01 Do these terms apply to all payment methods, including DANA and OVO?

02 What happens if I use the platform from a region where local law restricts access?

03 Can bingo98 change the terms without telling me?

04 How do I dispute a transaction charge I don't recognise?

05 Are my personal details shared with anyone outside bingo98?

06 How do I request a correction to my account data?

Terms & Conditions

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